Organisation Order Terms

Organisation order: ORG-2026-09

This initial order forms part of the agreement with TERMS-2026-0001, SCHEDULE-2026-0001 and DPA-2026-0001. The specific monthly or annual plan, seat allowance and recurring total are shown and accepted before Stripe Checkout or a change to the seat allowance. The service terms, data-processing terms and statutory rights continue to apply. It is a business subscription purchased on behalf of the named organisation.

Plan	Included seats	Recurring price	Extra seats	Free trial
Monthly	10	£200 per month	£10 per seat per month	21 days
Annual	10	£2,000 per year	£100 per seat per year	3 calendar months

A MINDFUL MESSAGE LTD is not VAT-registered. No VAT is added to these subscription prices. The order shows the selected total seat allowance and recurring total before acceptance. The trial covers the whole selected allowance. Stripe Checkout displays the first charge date; no subscription fee is charged during the trial. Payment details are collected by Stripe to enable automatic renewal.

Cancel through the Stripe billing portal before the trial ends and no subscription charge is due. Otherwise, the chosen monthly or annual price is charged when the trial ends and at each subsequent renewal until cancelled. The annual plan is paid in advance for each 12-month service period; there is no three-year minimum term or separate early-exit penalty.

After a paid period starts, ordinary cancellation stops the next renewal. Access remains available until the end of that paid period. We do not normally prorate or refund the unused part of a paid period solely because the organisation changes its mind or stops using the service.

The subscription owner can choose Change seats in Subscription and invoices. Before confirmation, the proposed order shows the exact new seat allowance, recurring total, any immediate charge and when the change takes effect. Increasing seats during an existing trial preserves its original end date and does not restart the trial. After the trial, an increase charges the prorated difference for the remaining billing period; additional seats become available only after Stripe confirms the change and any payment due. A failed additional-seat payment leaves the existing paid allowance available.

A reduction takes effect at the next renewal, with no immediate refund or credit. The new allowance must be at least ten seats and cover current practitioners and reserved invitations. Until renewal, the current allowance remains available, but new invitations must also fit the accepted future allowance. The owner can cancel a scheduled reduction before it takes effect. Changing seats preserves the existing subscription cancellation date; restore renewal before scheduling a reduction on a subscription whose renewal is cancelled. Each confirmed seat proposal records its own exact order under these initial terms without rewriting the original Checkout order.

This does not exclude refunds or other remedies required by law, refunds for incorrect or duplicate billing, or remedies for our material failure to provide the contracted service. Contact support@foxtech.app about an error or material service failure. We will investigate and provide the applicable remedy, including an appropriate refund where owed. Nothing excludes liability or rights that cannot lawfully be excluded.

Cancellation does not erase clinical records or override retention duties. Data export and retention continue under the agreed data-processing terms.