How it works
From referral to appointment
Clients agree the practitioner, time and price before payment. They can follow the booking through a personal link, without creating an account.
- 1
Request support
A person aged 16+ in the UK can submit a free counselling request. Organisations can also refer people through their own service.
- 2
Choose a practitioner
For a private referral, choose a first and backup counsellor from the suitable options. Organisations assign from their own network. A request does not guarantee a match.
- 3
Agree the appointment
Choose a time. The practitioner accepts or proposes another. Review the final time, duration and price, then confirm and pay if the session has a charge.
- 4
Attend and follow up
Use your link to view the appointment. The practitioner records attendance and can arrange further sessions. Questionnaires are optional.
Read the walkthrough
- Choose a time. A private client opens their personal booking link and chooses an available appointment.
- Practitioner replies. The practitioner reviews the request and offers the appointment. The standard price is £72; the practitioner makes this example session free.
- Client confirms. The client reviews the practitioner, time, duration and price, then confirms the appointment and consent. This example is a free session.
- Scheduled session. The practitioner schedules the agreed appointment and can manage it from the sessions workspace.
Already working with a practitioner?
They can add you as a private client and send a booking link directly.