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Guides for referral teams

Short guides to referral responsibilities, access and information sharing.

  1. Service design · 1 min read

    Language and context in referrals

    Practical questions for organisations shaping a culturally responsive 16+ counselling referral route.

  2. Operations · 1 min read

    Who does what in a referral

    A practical structure for 16+ referral intake, assignment and proportionate status visibility.

  3. Information governance · 1 min read

    What referral teams need to know

    How organisations can coordinate progress without duplicating sensitive counselling records.

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